Tire Change FAQs​​


Does Rapid Roadside Rescue deliver or install new tires?
Rapid Roadside Rescue does not deliver or install new tires


Do you offer a free flat tire change service?
We do not offer any free tire change service.  All our roadside assistance services are paid services.


Do you come out to where I am and provide services such as mount, balance and rotate tires?
We do not provide services that involve mounting, balancing, and rotating of tires. If you need additional tire repair after we get you back on the road we can provide you with information on a trusted tire shop in your area. 


What should I do when I experience a flat tire?
When you experience a flat tire or blow out you should park safely on the shoulder of the roadway, put on your hazard lights, and parking brakes. If you have warning triangle reflectors; place them 2-3 meters behind slightly to the left side, so that people can be warned without crashing into your triangle/car before calling for help.


Can I change my flat tire on a hill, dirt or grass?
You cannot change your flat tire on a hill, dirt or grass because the jack could slip allowing the vehicle to fall on the ground which could cause bodily injuries.


How long does it take to change a flat tire?
According to DMV.org, a person with experience is usually able to change a flat tire within 20 minutes or less.  Adverse conditions such as darkness or weather conditions could make the process take longer.


My tire has some bald spots. What should I do?
It is unsafe to drive on tire with bald spots. If you noticed any of your tires has a bald spot, replace your tire immediately at your local tire shop.


Does Rapid Roadside Rescue deliver air if my tire is flat and needs air?
Our team of professional service partners will deliver air to your vehicle and inflate it with the proper PSI (pounds per square Inch) if you have a flat tire, and have you back on the road.


My car does not have a jack, could you send someone out to help me change my tire ?
Our roadside assistance technicians have all the required equipment to replace your tire in case your vehicle is missing a jack or other required tools. 


I tried to jack up my car to change my flat tire and the jack slipped, my car wheel fell to the ground. Could you send someone to help me get my car off the ground and install my spare tire?
You might need to call a local towing service, and have your vehicle towed to a nearby  shop.


I hit a curb and my tire is flat, could you send out someone to change my flat tire and install my spare tire?
Sure, one of our partners will be at the location to help you install your spare tire.


I have two flat busted tires as a result of a curb I hit. Could you deliver two new tires to replace my flat tires?
We do not deliver new tires to customer locations. You might need to call a local towing service, and have your vehicle towed to a nearby tire shop to have your two busted tires replaced.


Do you change RVs, duallys trucks, semi trucks, and coach buses flat tires?
Due to the safety requirements and DOT standards of vehicles above a certain GVW we can not change flat tires of rvs, dually trucks, semi trucks, and coach buses.


Can I schedule an appointment to have someone come to my vehicle, change my flat tire, and install my spare tire?
We certainly can have one of our service partners dispatched to your location, remove your flat tire and install your spare tire.


I have a flat tire in a parking garage, can your service vehicle come and help me, is it not too big to fit in the parking garage?
Our service partners are equipped with light vehicles that can easily maneuver in parking garages.


I have a flat tire and I don’t have a spare or donut tire. Could you send someone out to help me?
Rapid Roadside Rescue does not sell replacement tires. If possible, we can repair your flat tire if it is safe to do so.


Can Rapid Roadside Rescue fix or repair my flat tire that has a nail or a piece of metal stuck in it?
We do not repair tires. 


I have a flat tire that needs to be replaced with my spare tire. I am home but my car is at another location. Could you send someone to pick me up and take me to my car to change my flat tire and install my spare tire?
Unfortunately, we do not pick up customers from one location to another prior to providing service. We only provide service at the customer’s location.



How long will it take to have someone come to help me change my flat tire?
We can have one of our service partners dispatched over to your location within 15- 30 minutes.



Do you accept cash payment for your services?
 We do not accept “CASH” payments for any of our services. We only accept all major credit and debit cards.



I have a flat tire, a spare tire and no tools. Could you send someone out to help change my flat tire and install my spare tire?
We can dispatch one of our service partners to your location to remove your flat tire and install your spare tire.



Dead Battery Jump Start FAQs


How long does it take to send someone out to help me jump start my car battery?
We could dispatch one of our service partners to help you jump start your car battery within 15 – 30 minutes.


My car would not start, is it my battery, starter, or alternator?
The best way to find out what exactly is wrong with your car if it doesn’t start is to have a professional mechanic diagnose it.


I try to start my car and it’s just clicking but won’t start. Could it be my battery?
If your car is clicking but won’t start, it sounds like you have a dead battery. 

How do I know my vehicle battery is dead?
Slow engine crank, Low battery fluid level, swelling bloating battery case, battery leak, and old age are possible reasons why your car battery is dead.

My battery poles are corroded, what should I do?
If your vehcile won't start give us a call, we will be glad to clean it of and get you jump started. 


What causes car battery corrosion?
Corrosion on the battery terminal is due to hydrogen gas being released from the acid in the battery. It mixes with other things in the atmosphere under the hood and produces the corrosion you see on the terminals. If the corrosion occurs on the negative terminal, your system is probably undercharging.

How long should my car battery last?
Between 2 to 5 years.


How long should my car run after I jump start it?
Between 10 – 15 minutes after you jump start it.


Do you deliver batteries to customer locations?
We do not deliver batteries to customers. 


Do you do battery installations?
We do not carry on battery installations.


Fuel Delivery FAQs

I ran out of gas. How long would it take someone to deliver gas to me?
From the time you order the service to the time our service partner delivers the service would be 30 (thirty) minutes or less.


My vehicle uses diesel fuel. Do you deliver diesel fuel to customers?
We deliver diesel fuel to customers.


My car uses premium high octane gas. Do you deliver premium gas?
We deliver all grades of gas including premium high octane gas.


How many gallons of fuel do you deliver?
We deliver two gallons of fuel in order to get you to the nearest fuel filling station.


Car Lockout FAQs

I lost my car keys. Could you cut me a new key?
We do not replace keys.


I locked my keys in my trunk. Could you send someone one out to help me?
One of our service partners will be out to help you in 30 minutes or less.


I locked my keys in the ignition. Can somebody help me?
A service partner will be there in 30 minutes or less.